Easy, bilingual service

Great customer support attracts and retains quality customers.

It is also the best way to secure and maintain profits. By dialing our number, customers will be greeted by friendly, bilingual employees who will follow their requests every step of the way.

Whether it’s for a simple question, an order, request for information or even a warranty claim, one of our agents will be there from the moment they pick up the phone or open the email.

 

EMAILS                                           Customer Service: This email address is being protected from spambots. You need JavaScript enabled to view it.
                                                         Sales: This email address is being protected from spambots. You need JavaScript enabled to view it.

CANADIAN PHONE NUMBERS     Customer Service: 1-866-662-4869
                                                         Retailer Service: 1-866-682-3003
                                                         General Office: 418-682-3000
                                                         Fax: 418-682-3343

HOURS OF OPERATION                Monday to Thursday: 8:30 a.m. – 5:00 p.m. ET
                                                         Friday: 8:30 a.m. – 12:00 p.m. ET