Easy, bilingual service
Great customer support attracts and retains quality customers.
It is also the best way to secure and maintain profits. By dialing our number, customers will be greeted by friendly, bilingual employees who will follow their requests every step of the way.
Whether it’s for a simple question, an order, request for information or even a warranty claim, one of our agents will be there from the moment they pick up the phone or open the email.
EMAILS Customer Service: This email address is being protected from spambots. You need JavaScript enabled to view it.
Sales: This email address is being protected from spambots. You need JavaScript enabled to view it.
CANADIAN PHONE NUMBERS Customer Service: 1-866-662-4869
Retailer Service: 1-866-682-3003
General Office: 418-682-3000
Fax: 418-682-3343
HOURS OF OPERATION Monday to Thursday: 8:30 a.m. – 5:00 p.m. ET
Friday: 8:30 a.m. – 12:00 p.m. ET