LET US HANDLE CUSTOMER SERVICE
We are your customers’ favorite contact in Canada
Warranty centre
We honour warranty claims
By receiving and honouring warranty claims, we greatly simplify both yours and your consumer’s life! This is why RemArms, Crosman, Centerpoint, Ravin, Ruger, Boito, Hatsan, Taurus, Rossi, Heritage et Walther have made Gravel Agency their warranty centre.
Call center
We answer your clients’ calls
Customer support helps to attract and retain quality customers. By making every contacts great we will make them come back. It is the best way to secure and maintain your profits. By dialing our number, your customers will be greeted by friendly, bilingual employees who will follow their requests every step of the way.
Maintenance & repair
We take care of your clients’ firearms
By calling upon the four full-time gunsmiths on site, we host a firearm maintenance and repair centre truly unique in Canada. Whether it is for a simple cleaning or a complex component replacement, we possess the expertise and equipment for every needs. Enjoy the Gravel touch.