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Parts Distribution

Written by Super User. Posted in Services

Parts Distribution 

IT ALL STARTS WITH HAVING IT IN STOCK! Our parts department has more than 5 000 gun parts in inventory; this service allows either end users or gunsmiths to customize or repair their firearms.

If you required parts, please call us to order :

    
   
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Warranty Center & Gunsmithing

Written by Super User. Posted in Services

Warranty Center 

NEVER SEEN BEFORE IN OUR INDUSTRY! Our overall turnaround for warranty work is less than 48hrs. The Gravel Agency gunsmith department offers quality gunsmith services to Canadian hunters, shooters, military personnel and police agencies alike. We are the exclusive Remington, Marlin, H&R, Crosman, DPMS, Bushmaster, ERPC repair and warranty center in Canada. We also offer customization and parts packages.

Click here to see Gravel Signature Series. 

Warranty center

If you have a problem with a product, please contact us.

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Logistic

Written by Super User. Posted in Services

Logistic

Canada / USA / International

Our goal is to bring your product to the Canadian Market in the most effective way possible, in accordance to our business values. We have developed services to facilitate and create more business opportunities than ever before. Being responsible and involved every step of the way is another method for us to assure your satisfaction. At Gravel, even Logistics become marketing.

Warehouse & Distribution

We offer warehouse capabilities; 10,000 square feet of warehouse space may be used for distribution, consolidation or direct importing opportunities.

Brokerage, Import & Export licenses

In this new world of state economy & bureaucracy, all knowledge relative to import and export compliances has become critical. With increasing compliance regulations, various licences & fees, the complexity involved in exporting/importing has increased to levels influencing customers’ business habits. Getting the products on time with no surprises has almost become an exception for most. The Gravel Brokerage expertise is a key factor for a trouble free sales cycle.

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Technology

Written by Super User. Posted in Services

Technology

100% in-house

With our in-house team of Web Programmers, Web Designers and IT Specialists, we are fully independent and capable of creating the required tools to assure an effective communication at all levels.  This is in our opinion required in order to be successful in this new era of technology. Our Technology Department allows us to stay on top of innovations and synergizes the other divisions of the Agency.

 

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Call Center

Written by Super User. Posted in Services

Call Center 

We challenge our staff to turn a customer's bad experience into a positive one. We strive to create the "Wow Effect" for all of our customers! Use this contact opportunity to re-enforce the brand experience, making it fun, quick and easy for all parties.

The agency offers multi-language support to customers and consumers across Canada. From obtaining brand  information to executing warranty work, they have access to the entire organization in order to solve issues the fastest way possible.

If you require any assistances, please contact us at 1-866-662-4869.