Easy, bilingual service

Great customer support attracts and retains quality customers.

Whether it’s for a simple question, an order, request for information or even a warranty claim, one of our agents will be there from the moment they pick up the phone or open the email.

 

EMAIL                                              Customer Service: This email address is being protected from spambots. You need JavaScript enabled to view it.
                                                         Sales: This email address is being protected from spambots. You need JavaScript enabled to view it.

PHONE                                            Customer Service: 1-866-662-4869
                                                         Retailer Service: 1-866-682-3003
                                                         General Office: 418-682-3000
                                                         Fax: 418-682-3343

HOURS OF OPERATION                Monday to Thursday: 8:30 a.m. – 5:00 p.m. ET
                                                         Friday: 8:30 a.m. – 12:00 p.m. ET